We are thrilled to invite you to the Annual Global Artificial Intelligence for Customer Experience in Financial Services Hybrid Summit, 26th-27th June 2025, NYC/Zoom-USA
This B2B event brings together industry leaders, innovators, and AI enthusiasts to explore the transformative power of artificial intelligence in enhancing customer experiences within the financial services sector. Join us for two days of insightful keynotes, panel discussions, and hands-on workshops led by experts from top financial institutions, AI startups, and leading technology companies. This is a unique opportunity to network with peers, discover the latest advancements in AI technology, and gain practical knowledge to drive customer satisfaction and loyalty in your organization.
Whether you’re an executive, data scientist, or customer experience professional, this summit is designed to provide you with actionable insights and strategies to harness the potential of AI. Don’t miss out on the chance to be at the forefront of the AI revolution in financial services.
Key Practical Learning Points
- How AI is Supporting System, Fostering Deeper Customer Relationships
- Build responsible AI operational processes at scale for increased productivity and cost saving resolutions.
- Improve your ROI and deliver experiences that fuel growth by scaling your CX business.
- Where We Are At And Where We Are Heading with current technology!
- Position your organization to take advantage of change and elevate your pathways to connection as consumer dimensions continue to change.
- Turn data into meaningful actions in a world awash with information as AI ushers in a transformative era.
- Create unforgettable moments for customers by building brand advocacy and driving behaviour in today’s fiercely competitive business landscape.
- The why? How Gen AI, with its advanced capabilities in machine learning, and other AI technologies, offers tremendous opportunities for innovation and problem solving.
Why Attend:
- Connect with AI and financial services professionals from around the globe.
- Learn from industry leaders and AI specialists about cutting-edge technologies and best practices.
- Participate in hands-on workshops and real-world case studies.
- Discover innovative AI-driven solutions to enhance customer experience in financial services.
- Ensure individual touchpoints perform well in even if the end-to-end journey satisfaction is low and optimize customer journey, not merely the touchpoints
- Translate data insights to drive your business forward by creating personalized interactions with your customers at every stage
- Choose to attend in person in NYC or join virtually via Zoom.
- Flexibility: Choose to attend in person in NYC or join virtually via Zoom.
Who Should Attend
- C-level Executives and Senior Management – CEOs, CIOs, CTOs,
- Chief Customer Officers
- Chief Data Officers
- Customer Experience Leaders
- Artificial Intelligence and Machine Learning Experts
- Digital Transformation Professionals
- Marketing and Product Development Executives
- Heads of Marketing
- Product Managers
- IT Directors, IT Managers
- Technology Strategists overseeing the integration of AI
- Data and Analytics Professionals
- Compliance and Risk Management Professionals
- Financial Services Consultants and Advisors
For more information, contact Head of Marketing, Kelly Alexander – kelly.alexander@cynosuregroupevents.com Tel:+420 704 910 634
